Coating House
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Privacy Policy

Last updated: March 30, 2026

This Privacy Policy describes how Coating House (“we,” “us”) handles information when you use our website, contact forms, and where applicable the Coating House mobile application (“App”) on Google Play. By using these services, you agree to this policy.

1. Information we collect

Depending on how you use the App, we may collect:

  • Information you provide — for example account details, profile information, or messages you send through support.
  • Device and technical data — such as device type, operating system version, app version, and diagnostic logs needed to fix crashes.
  • Usage data — such as features used and interaction patterns, if you enable analytics.

Customize this list to match what your App actually collects (e.g. photos, location, contacts).

2. How we use information

We use the information above to provide and improve the App, secure our services, communicate with you, comply with law, and (where allowed) for analytics and product development.

3. Legal bases (where applicable)

If you are in the European Economic Area, the UK, or similar regions, we rely on bases such as contract (to run the App), legitimate interests (security and improvement), consent (where required), and legal obligation.

4. Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist us (e.g. hosting, crash reporting, analytics) under strict terms;
  • Authorities when required by law or to protect rights and safety;
  • A successor entity in a merger or acquisition, with notice where required.

Name the providers you use (Firebase, Google Analytics, etc.) in your Play Console Data safety section and here for consistency.

5. Google Play

When you install or update the App through Google Play, Google may process certain information as the platform provider. That processing is covered by Google’s own terms and privacy disclosures in the Play Store and on your device. We do not control Google’s practices.

6. Retention

We keep information only as long as needed for the purposes above or as required by law. You may request deletion where applicable; some data may be retained in backups for a limited period.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

8. Children

The App is not directed at children under the age required by Google Play or applicable law (often 13, or higher where local rules apply). We do not knowingly collect personal information from children. If you believe we have, contact us and we will delete it.

9. International transfers

If we transfer data across borders, we use appropriate safeguards (such as standard contractual clauses) where required.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your data, to object to or restrict certain processing, and to withdraw consent. Contact us to exercise these rights. You may also complain to your local data protection authority.

11. Changes

We may update this Privacy Policy. We will post the new version here and update the date above. For material changes, we will provide additional notice if required (e.g. in-app).

12. Contact

For privacy questions or requests, use our Contact page or the email on your Google Play listing. Add your data protection contact or DPO details here if applicable.

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